Monitoring - The system is now available and we are continuing to monitor. We will confirm once the full fix has been deployed and this incident is fully resolved. Please contact support if you require any assistance.
Mar 10, 2026 - 12:14 UTC
Mar 10, 2026 - 12:14 UTC
Identified - The Blacksmith system is currently unavailable. We are working on an immediate fix as well as a full fix which will soon be available. We will provide an update as soon as possible.
Mar 10, 2026 - 12:04 UTC
Mar 10, 2026 - 12:04 UTC
Monitoring - We have applied a fix and are monitoring the system. All users should now be able to log in. Please contact Support if you require assistance.
Mar 03, 2026 - 10:07 UTC
Mar 03, 2026 - 10:07 UTC
Investigating - We are aware some users are unable to log in to Blacksmith, we are investigating now as a priority.
Mar 03, 2026 - 10:00 UTC
Mar 03, 2026 - 10:00 UTC
Monitoring - All users should now be able to log into Blacksmith. We will monitor the system for stability throughout the day, please contact Support if you require any assistance.
Mar 02, 2026 - 08:57 UTC
Mar 02, 2026 - 08:57 UTC
Investigating - Some users are currently unable to log in to the Blacksmith platform. We are aware of the issue and our engineering team are investigating as a priority. We will provide an update in due course.
Mar 02, 2026 - 08:32 UTC
Mar 02, 2026 - 08:32 UTC
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BlacksmithKYC
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.